How do I cancel a booking?
How do I cancel a booking?
Cancellation is free at Onepark!
To cancel your booking, it is very simple: from the website or mobile: onepark.co, go to your customer space and then select "My bookings" and only click on "Cancel".
You will receive an email of confirmation of cancellation in your mailbox and full refund within 3-4 business days
It is important to note that we can not cancel the booking for you.
The cancellation is free if your cancellation occurs within the cancellation deadlines imposed by the car park. You will of course be refunded on the payment method associated with your Onepark account.
Need help?
Read the help center or contact our customer service.
- How to book a parking space?
- How far in advance can I reserve a parking space?
- Can we choose the duration of the reservation?
- What is the confirmation mail for?
- I lost confirmation mail. What to do ?
- How do I modify my reservation? (date / times / vehicle / flight)
- Can the reservation be changed as part of an overrun?
- Where can I find the status of the booking?
- How do I cancel a booking?
- Do I have to pay booking fees?
- Can we book for several vehicles?